Transformational Leadership Practices and Employee Productivity In Retail Telecommunication Firms In Anambra State, Nigeria
Abstract
This study examined the relationship between transformational leadership practices and employee productivity in retail telecommunication firms in Anambra State, Nigeria. Specifically, the study pursued four specific objectives which are to: determine the relationship between idealized influence and employees’ self-fulfillment; ascertain the relationship between follower development and employees’ intrinsic motivation. The study was anchored on the Transformational Leadership. A descriptive survey design was adopted, and data were collected through structured questionnaires administered to a census sample of 404 employees from selected retail telecommunication firms in Anambra State. The instrument's validity and reliability were confirmed through expert review and Cronbach Alpha values ranging from 0.773 to 0.890. Data analysis involved both descriptive and inferential statistics. The findings revealed significant positive effect across all dimensions studied. Idealized influence had a strong positive effect on employees’ self-fulfillment (R² = 0.425; β = 0.745; t = 17.240; p < 0.000). Follower development significantly predicted intrinsic motivation (R² = 0.361; β = 0.621; t = 13.738; p < 0.000). Intellectual stimulation had a significant impact on skill development (R² = 0.347; β = 0.631; t = 12.646; p < 0.000). These findings underscore the critical role of transformational leadership in enhancing employee performance dimensions such as self-fulfillment, motivation, skills, and commitment. The study recommends the adoption of transformational leadership behaviors by managers to drive productivity and engagement within the telecommunication retail sector.
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