The Role of Digital Technology in Student Admissions at Rev. Fr. Moses Orshio Adasu University, Makurdi
Keywords:
Digital technology, student admissions, processing efficiency, applicant records, user satisfactionAbstract
This study examined the role of digital technology in student admissions at Rev. Fr. Moses Orshio Adasu University, Makurdi. The main objective was to determine how digital admission systems influence processing efficiency, accuracy of applicant records, timeliness of communication, and user satisfaction in the admission process. The study adopted a survey design, and the population comprised students, academic staff, and non-academic staff involved in admission activities. From this population, a sample of 381 respondents was selected using stratified and purposive sampling techniques. Data were collected through structured questionnaires and analyzed using descriptive statistics and linear regression analysis. The study was anchored on the Diffusion of Innovations Theory. Findings revealed that digital technology significantly improves the speed and efficiency of admission processing, enhances the accuracy of applicant records, improves the timeliness of communication between the university and applicants, and increases user satisfaction. All the hypotheses tested were statistically significant, leading to the rejection of all null hypotheses. The study concludes that digital admission systems play a vital role in improving administrative effectiveness in the university. It recommends improved infrastructure, continuous training, and system upgrades.