Organizational Development and Financial Performance of Insurance Firms in Delta State

Abstract

The study examined effect of organizational development on the performance of insurance firms in Delta State. The study investigated the effect of employee’s engagement on efficiency of insurance firms in Delta State Determine the effect of organizational culture on the efficiency of insurance firms in Delta State; The study was anchored on Organization Development Theory. The study collected data from primary and secondary sources. The population of the study comprised of 1050 staff of insurance firms in delta state and the sample size of 289 were derived from Taro Yamane. Formulated hypothesis were tested, using multiple regression. From the analysis, it was discovered that: Employee engagement had significant positive on employee efficiency of insurance firms in delta state (t=, 7.026, p=,.000), Organizational culture had significant positive on employee efficiency of insurance firms in delta state (t=, 2.211, p=,..028), The study concludes that organizational development has positive significant effect on performance of insurance firms in delta state. In view of the findings, the study also recommended that Insurance firms in Delta State should strengthen employee engagement by creating inclusive decision-making processes, offering regular training and professional development programmes, and implementing performance-based reward systems. Insurance firms should deliberately build and sustain a strong, positive organizational culture that promotes ethical conduct, accountability, innovation, and customer-centered service delivery.