Influence of Business Environment on Organizational Performance: A Study of Selected Hotels in Awka, Anambra State

Abstract

The study examined the Influence of business environment on organizational performance, a study of Selected Hotels in Awka, Anambra State. The objectives of the study were to determine the effect of external business environment on organizational performance in Hotels in Awka, Anambra State. Evaluate the effect of internal business environment on organizational performance in Hotels in Awka, Anambra State, Nigeria. As a survey research design, structured instrument was developed by the researcher to reflect such options as strongly agree, agree, undecided, disagree and strongly disagree, popularly referred as five (5) points Likert scale, was used to obtain information from the respondents. The population of the study comprised of 100 core Management Staff were selected from 50 functional Hotels in Awka, Anambra State.  87 copies of questionnaires were duly completed and returned showing 94.68% response rate. Research hypotheses were tested using ANOVA method which were carried out with the aid of Statistical Package for Social Science (SPSS) version 23. Findings from the study revealed that, External business environment has significant effect on organizational performance of Hotels in Awka, Anambra State. Internal business environment has significant effect on organizational performance in Hotels in Anambra State. In view of the findings, the study recommended that Manager should be properly trained and well informed so as to be able to tackle the problems of the organization that emanates from the external environment of the organization, as well as identify those factors in the internal business environment affecting the effective performance of the organization, and devise a means of tackling these identified factors to positively influence the performance of the organization.