UDEZE, C. G.; NGWU, C. L. Omnichannel Operations Management and Business Performance in the Retail Industry: : An Empirical Study. JOURNAL OF EMERGING TRENDS IN MANAGEMENT SCIENCES AND ENTREPRENEURSHIP, [S. l.], v. 7, n. 2, p. 378–398, 2025. Disponível em: https://jetmase.com/index.php/jetmase/article/view/151. Acesso em: 13 nov. 2026.