ANANWUDE, A. C.; NGAIKEDI, O. F.; MAZELI, E. N. . Impact of Service Quality on Customers Retention of Selected Deposit Money Banks in Awka, Anambra State. JOURNAL OF EMERGING TRENDS IN MANAGEMENT SCIENCES AND ENTREPRENEURSHIP, [S. l.], v. 8, n. 1, p. 117–135, 2026. Disponível em: https://jetmase.com/index.php/jetmase/article/view/187. Acesso em: 13 nov. 2026.