AMEDE, C. A.; AKAM, G. U. Service Quality Management and Customers’ Satisfaction in Deposit Money Banks of South-East, Nigeria. JOURNAL OF EMERGING TRENDS IN MANAGEMENT SCIENCES AND ENTREPRENEURSHIP, [S. l.], v. 8, n. 2, p. 671–688, 2026. Disponível em: https://jetmase.com/index.php/jetmase/article/view/257. Acesso em: 13 nov. 2026.